Restart the QuickBooks Desktop Connector

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Summary: Occasionally you may have to troubleshoot your QuickBooks and MineralTree connection by restarting your QuickBooks Desktop Connector. This article will review how to do that. 

This article covers the following topics:

Shutting Off The Connector

  1. Navigate to your Windows Task Tray on the bottom right of your main screen and click the arrow to open it.
    Screen_Shot_2019-09-23_at_11.46.18_AM.png
  2. Right click on the Connector and press "Exit."
    Screen_Shot_2019-09-23_at_11.43.41_AM.png

Starting the Connector

  1. Search for "ConnectorQuickbooks" in the Start Menu.
  2. Click on the Connector icon to start the QuickBooks Desktop Connector.
    Screen_Shot_2019-09-23_at_11.47.27_AM.png

The Connector should then say "Synchronizing with Quickbooks."NOTE: It will say "Connected to Server" when the sync is complete. 

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