Audience: All users
Summary: Reviews how to reset your password
How to reset password
- Click Forgot Password on the login page.
- Login pages are sometimes different for different companies. For instance, your login page might be pay.mineraltree.com but you're trying to sign into payments.mineraltree.com.
- Enter your email address
- An email will be sent to the email address provided with access to a temporary link (72 hours, or until password is reset) to change your password.
- After selecting the temporary link, you'll be prompted to enter a 2-factor authentication code to change your password.
- Your password must meet certain criteria to be accepted.
Not receiving an Email?
- Verify the email hasn't gone to your spam folder.
- Contact your MineralTree Administrator to reset your password.