Audience: Accounting Manager
Summary: Reviews how to send the vendor remittance information after a payment is authorized. This remittance essentially tells the vendor that a payment is coming, what form it is coming in (Check, ACH, etc), and the invoice numbers the payment will apply to.
This article covers:
Where to add a remittance email
MineralTree Accounting Manager users can set up remittance email contacts by vendor by following these steps:
1. Click on the Vendor name link from the Invoices or Search tab to go to the Vendor Details screen.
2. Scroll down to the Payment Preferences section to see the Remittance emails set up for this vendor. You can edit this email or remove it. You can also uncheck the "Send remittance" checkbox to disable this feature. Once you're finished, click Save to finalize your changes.
3. You can also add additional contacts. These may include additional contacts at the vendor or you could even include your own email address in order to receive remittance copies. Click Save to finalize your changes.
Remittance sent to the vendor
When payments are sent to this vendor through MineralTree, all contacts listed will automatically receive a notification with the remittance details and an estimated delivery date. Please see the below for an example of the remittance notification email.
If credits were applied to the bill(s) being paid, additional lines will be shown in the remittance email with information regarding them.
The information on the memo lines of the remittance and the actual check can be determined in one of two ways:
Vendor Account Number: Navigate to the Vendor Details Page and scroll down to Payment Preferences.
Memo line from the invoice: Accounting Managers can enter a custom memo line while coding the invoice from the Invoice Details Page.
While there is no character limit for these fields, it will start to truncate for the remittance memo at 35 characters unless the payment method is a pressure sealed check, in which case the truncation starts at 15 characters. For the memo on the physical check, it will start to truncate at 110 characters.
To choose one of the options above for your remittance and check memos, have an Administrator make the necessary changes. See this article for how to change this.