To access synchronization error reports, go to the REPORTS tab in MineralTree and run the “Invoice Sync Failures” and “Payment Sync Failures” reports. These reports display the invoices and payments that failed to sync. MineralTree will also display the error related to the sync and provide instructions on how to resolve. You can also download the report for further. For cases without an error description, please reach out to firstname.lastname@example.org for assistance.
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