This depends on the accounting software you use. For NetSuite, Intacct, and Quickbooks Online, you are guaranteed to sync one per hour, but if you are logged into MineralTree, your sync should occur much more frequently – on average every 10-15 minutes. For QuickBooks Desktop and Microsoft Dynamics Great Plains, the sync will occur every 5 minutes.
You can see the last time you successfully synced with your accounting system by hovering your mouse over the SETTINGS area in the upper right corner.
If you’re not seeing specific records from your accounting system not showing in MineralTree or believe you may have an issue with your connection, please see this article on our site.